IG
Ilecoven G

1 reviews | Active since Jan 2018

15 Jan 2022, 07:43

Bad service

Hi I took out a Funeral cover with 1life on the 01/10/2022 that was 4 days ago debit date arrangement was for the 15 Feb 22 But Today on the on the 15 Jan 22 the debit order goes off.

I had to dispute your debit order because it was not in my budget.

Best of all tried taking out a laon to buy my kids school stationery and uniforms.

Now I can't get it because of your disputed debit order.

Guys please stop our lives unmanageable please.

Just for your own wellbeing. Consider others.

I have a life policy with 1Life for almost 20years.

I feel like canceling my policy. This I how sad I am really

0
Replies (1)
1Life
1Life's reply15 Jan 2022, 09:28
Official
 Hi    George ,

Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to discuss the concerns that you may have.

Kind regards,
The 1Life Team