TM
TEBOHO M
1 reviews | Active since Oct 2018
24 May 2019, 13:12
Bad service
I have been sending emails to 1life since February. Requesting for my funeral policy to be canceled. To this day 1life has been debiting my account. I have called the contact center and the agent I spoke to advised me to send an email. All they seem to do is send me auto response or ask for my ID. I am even considering canceling my life policy as well.
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1Life's replyOfficial
24 May 2019, 15:12Hi Teboho, thank you for bringing this matter to our attention. We are very sorry to hear about the poor service you have received. A consultant will contact you shortly to assist. Kind regards, The 1Life Team.
Best regards,
1Life's reply24 May 2019, 15:12
Official
Hi Teboho, thank you for bringing this matter to our attention. We are very sorry to hear about the poor service you have received. A consultant will contact you shortly to assist. Kind regards, The 1Life Team.
Best regards,