TU
Terence U

1 reviews | Active since Oct 2026

30 Oct 2026, 08:04

Bad language in corporate environment

The level of unprofessional at 1life is very concerning. How can you use khasi lingo when you speak to clients. How can you say "sho" to a client when speaking to him telephonically. Teach your call center agents that this is not allowed in a professional and corporate environment.

0
Replies (1)
1Life
1Life's reply30 Oct 2026, 13:31
Official

Hi Terence,

Thank you for bringing this matter to our attention.

We are sorry to hear about your experience and the concerns you have raised regarding the unprofessional language used during a recent interaction. Resolution Officer will assist you further by investigating your concerns.

Kind regards,

1Life Team