1 reviews | Active since Jun 2017
bad attitude from Nombuso claim department
<p>i took over the policy from my mom an i do have authority for everthing ,am paying it every single month but when coming to claim my money its a big problem ,when they deduct your money from your account are very nice an sweet but when coming to payout eish we struggle too much .please upgrade yourclaim department maybe with self services .[online please]</p>
Thank you for bringing this matter to our attention.
We were informed that one of our consultants did contact you to address this matter.
As per the conversation you had, you were informed that the matter has been escalated to Nombuso's line manager to be addressed accordingly.
We apologise for any inconvenience that this may have caused.
Yours sincerely
Resolutions Team.
Thank you for bringing this matter to our attention.
We were informed that one of our consultants did contact you to address this matter.
As per the conversation you had, you were informed that the matter has been escalated to Nombuso's line manager to be addressed accordingly.
We apologise for any inconvenience that this may have caused.
Yours sincerely
Resolutions Team.