XQ
Xolani Q

1 reviews | Active since Dec 2012

26 Jan 2016, 10:41

Awesome Service!

I was enquiring on my policies that have with 1Life Direct, From the moment Nonhlanhla Hadebe picked up the phone with a great attitude, i knew the level of service i should expect from her. She is very professional, she makes you feel like you're the only client 1Life has ever had. She didn't only assist me with the life policy but with funeral policy as well within the same call - she just knows her products pretty well and that is what i call phenomenal service. She is really a good customer service custodian - and its not the first time she assisted me - usually i don't keep names of the consultants i speak to over the phone but only those who went an extra mile to give that satisfaction. Big up Nhlanhla! i commend you for your service, you're a truly and asset to 1Life.

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Replies (1)
1Life
1Life's reply26 Jan 2016, 12:01
Official
Hello Buttons2012,

Thank you for taking the time to compliment Nonhlanhla on the service she provided to you.

We are happy to know that she went the extra mile to assist you with your query.

1Life strives to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Nonhlanhla and the rest of the 1Life Team.

Kind Regards,
Resolutions Team.