KM
Kim M

1 reviews | Active since Nov 2016

28 Nov 2016, 14:41

Awesome employee Helen Mokgbudi

<p>I had to get a funeral policy and was told that a consultant would get back to me.</p> <p>Little did I know what a great opportunity it would be to speak to such a wonderful lady. It was more a conversation with a friend than selling a funeral policy. She was bubbly and kept me in the loop throughout the conversation, she asked if I understood and was willing to explain everthing in detail that I did not understand. when the systems went down, there was no sign of panic in her voice which kept me calm (I didn't eeven mind when she had to let me go until the systems were online again). Helen Mokgbudi is a wonderful asset to your company, if all consultants were this vibrant, you'd never lose clients.</p> <p>Thank you for tha wonderful experience Helen. :-)</p>

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Replies (1)
1Life
1Life's reply28 Nov 2016, 16:41
Official

Thank you for taking the time to compliment Helen on the awesome service she provided to you.

We are happy to know that she went the extra mile to assist you with your policy.

1Life strives to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Helen and the rest of the 1Life Team.

Kind Regards,

Resolutions Team.