NR
Naledi R

1 reviews | Active since Nov 2013

16 Dec 2017, 16:11

Awaiting for the policy documents

I took out 1life funeral policy in August 2016. I am still waiting for the policy documents to be emailed or delivered to me.

I am not happy at all with the service as it's been close to a year now and I'm still waiting.

0
Replies (1)
1Life
1Life's reply18 Dec 2017, 09:34
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you in due course.

For any more queries regarding this, please contact our Resolution Department.

Kind regards
Resolutions Team.