TM
Thabang M

1 reviews | Active since Apr 2015

22 Apr 2015, 16:14

Assisted in a timeeous manner

I called 1life regarding the ceding of my policy by the bank. The first person I came across was Anna, who couldn't assist me as she explained that she had no clue what I was referring to, whoever she asked me to hold so she could find someone who can assist me. I then spoke to Wayne who sounded pleased to help. Upon explaining to Wayne the urgency of this matter he took it upon himself to resolve my query by the end of business today, which I am quite please that he did. Wayne's efforts on behalf of 1Life are highly appreciated.

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Replies (1)
1Life
1Life's reply22 Apr 2015, 16:24
Official
Hello Enfluence,

Thank you for taking the time to compliment Wayne on the service you received from him.

We are delighted to know that he assisted with your query in a quick and efficient manner.

1Life strives to maintain the same level of service during every customer interaction.

Sharing your kind words with Wayne and the rest of the 1Life Team will be a pleasure.

Kind Regards,
Kenan Angrik.

Best regards,