Amazing service received from Mark Diedericks

I would just like to compliment Mark on the amazing service I received today, 13/10/2015 at 13:36.<br> <br> Not always the greatest when you phone call centres as you are normally transferred from pillar to post, end up holding on forever and then normally you are told Oh sorry I cannot help as you need to e-mail this form, send your retina scan, finger prints and baby photo too...<br> <br> This is not the service I received today. Mark was friendly helpful and very professional. I felt like I was a valued client and he went the extra mile for me to explain how my different policies work and also changed my bank details so quickly. He also made sure he e-mailed me all the policy documents and I received them within seconds. Was such a pleasant experience and a reminder again that 1 Life's service is amazing and I am not only just a number.<br> <br> Keep up the great work Mark and I'm sure you are going to be greatly successful at 1Life as you are a fantastic ambassador for 1Life!<br> <br> Kind Regards,<br> Jenny<br> <br>