1 reviews | Active since Apr 2017

24 Jan 2018, 18:23

Amazing customer service

I signed up for 1Life today with the help of Themba Samuel Tshidavhu. His service was amazing. His English was clear, he was very precise, he listened when I spoke and was very concise in his responses. He explained the policy and the benefits very clearly, and properly answered every question I had. He was very enthusiastic, very jovial but at the same time very professional. He gave the best service I have received from an insurance company. He made me very very happy to be a 1Life customer, and I hope to receive such good customer service from 1Life in the future. He deserves A LOT of credit and reward for his service, he is a great example of good customer service. If only I could choose to interact with him whenever I call 1Life in the future. :)

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Replies (1)
1Life
1Life's reply25 Jan 2018, 08:31
Official

Thank you for taking your time to compliment Themba on the service he provided to you.

His diligence and understanding of customer’s needs enables him to provide excellent service at all times.

Your compliment will be shared with Themba and the rest of the 1Life team.

Kind regards

Resolutions team