ALL LIES

"As per the discussion you had, your policy has been cancelled effective 01/08/2017. The refund has been processed and should reflect into your account within 14 days.

We do apologise for any inconvenience that this matter might have caused on your side.

Should you wish to discuss this matter further, please contact our Resolutions Department on ***."

ALL LIE TODAY IS THE DAY 14 AND STILL NOTHING ON MY ACCOUNT, I MADE A CALL TO YOU GUYS ON TUESDAY AND i WAS TOLD THAT MY MONEY WILL REFUND BY FRIDAY, TODAY IT`S FRIDAY i GAVE YOU GUYS A CALL AND I WAS PUT ON HOLD FOR PLUS OR MINUS 3 MINS AND I WAS TODAY THAT I HAVE TO WAIT FOR NEXT WEEK WEDNESDAY, AT LEAST IF YOU GUYS WERE HONEST AND TOLD ME THAT IT WILL TAKE THE WHOLE MONTH TO GET MY MONEY, BUT NOW I LOOK LIKE A FOOL NOW, BECAUSE EVERY TIME I CALL I GET A DIFFERENT ANSWER, CLIENTS DON`T LIKE IT WHEN YOU LIE TO THEM AND I WAS THINKING THAT I MADE A WRONG CHOICE BY CANCELLING WITH YOU GUYS, BUT NOW I`M SURE THAT I MADE A RIGHT CHOICE, BECAUSE IF IT TAKES SUCH A LONG TIME TO REFUND ME THIS SMALL AMOUNT, I WONDER HOW LONG DOES IT TAKE FOR YOUR CLIENTS TO RECEIVE THEIR CLAIMS... I WON`T REFER ANY OF MY FRIENDS OR FAMILY TO YOU GUYS... CAN SOMEONE GET BACK TO ME ON WHEN EXACTLY I WILL GET MY MONEY.