KZ
Kayise Z
1 reviews | Active since Jan 2017
29 Aug 2023, 15:30
Agents Sales ****mers
Here I go again, last year 2020 an Agent from 1 Life called me and after the call my premium went up by R200 and they couldn't reverse the error back to my usual premium. On 14 August 2023 1 Life Agent called me and I told her that I don't want to talk to her because I know that after our conversation my premium will go up. Yesterday I received an sms instructing me to do a debt check for my new premium deduction. What is wrong with 1 Life? I told them to remove my cellphone number from the Agents list, if I want something from them I will pick up the phone and call them. What is this new premium deduction for???
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Replies (2)KZ
Kayise Z's updateReviewer Update
31 Aug 2023, 09:0424 hours lapsed and no one called me about this matter. Instead, I received an email saying client querying annual increment. How can it be an annual increment even it is more than 10% of my monthly payments and why was it not communicated with me via email or sms? That your new installment is going to be this much due to annual increment.
KZ
Kayise Z's update31 Aug 2023, 09:04
Reviewer Update
24 hours lapsed and no one called me about this matter. Instead, I received an email saying client querying annual increment. How can it be an annual increment even it is more than 10% of my monthly payments and why was it not communicated with me via email or sms? That your new installment is going to be this much due to annual increment.
KZ
Kayise Z's updateReviewer Update
31 Aug 2023, 23:07I still waiting for Nangomso to respond to my questions sent to her via am email.
1. What is the increment %? because I known that it is supposed to be 10%.
3. Please remove the disability cover. I'm cover with 2 different insurance companies for this.
1. What is the increment %? because I known that it is supposed to be 10%.
3. Please remove the disability cover. I'm cover with 2 different insurance companies for this.
KZ
Kayise Z's update31 Aug 2023, 23:07
Reviewer Update
I still waiting for Nangomso to respond to my questions sent to her via am email.
1. What is the increment %? because I known that it is supposed to be 10%.
3. Please remove the disability cover. I'm cover with 2 different insurance companies for this.
1. What is the increment %? because I known that it is supposed to be 10%.
3. Please remove the disability cover. I'm cover with 2 different insurance companies for this.