MM
Makgadiete M
1 reviews | Active since Mar 2015
16 Apr 2015, 11:24
Agent dropped the phone in my ear when I decline
The agent introduced the Insurance offer and asked if they can do an assessment to see if I qualify, then I told her I will take the policy possibly towards the end of the year since I have a lot on my table. She hang up on me. It is amazing because they say all calls are recorded for quality an security purposes now after these I don't understand how they work.<br> <br> I received a call around 10:53 form the number ***.
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1Life's replyOfficial
17 Apr 2015, 11:25Hello mo***engmg,
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you and the matter has since been resolved.
As discussed, the matter has been addressed with the consultant and the necessary disciplinary action will be taken.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you and the matter has since been resolved.
As discussed, the matter has been addressed with the consultant and the necessary disciplinary action will be taken.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
1Life's reply17 Apr 2015, 11:25
Official
Hello mo***engmg,
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you and the matter has since been resolved.
As discussed, the matter has been addressed with the consultant and the necessary disciplinary action will be taken.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you and the matter has since been resolved.
As discussed, the matter has been addressed with the consultant and the necessary disciplinary action will be taken.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.