Absoulety disappointed

<p>Good day</p> <p>such disappointing service from 1life insurance call centre agents. I have a life cover with 1 life which only covered me for accidents, I have recently done my bloods so that I can get the full cover, yes 1 Life tried to give me a call back but couldn't answer due to me being at work and my phone rejects privates numbers. I did call back and spoke to a very impatient guy who told me he will call me back last week wednesday on the 25th but I have never got any call back. To do my bloods I was liasing with an agent called Nokuthula Buthelezi at Telesure group who was very helpful but she has quiten down as well. I just called 1life call centre and spoke to a guy called Terence who was also very impatient told me to hold and put me back to the main menu to chose prompt. These two agents from the call centre showed no interest to help me maybe it's all about sales at 1Life I am no gain to them since I just need to review my policy. I need someone kind and patient to call me back urgently on ********** 982 or ********** 510 and ask for Sithembile Mngomezulu. I called the call center with the number ********** 982 please find those recordings. This is disappointing really and I am really irritated now.</p>