SM
Storm M

1 reviews | Active since Nov 2016

30 Nov 2016, 20:40

A very irate policy holder of 1Life Direct

<p>Initially I received very good service from 1Life Direct, but over the last few months they have processed more than one debit per month at odd times on my account. This resulted in numerous bank charges for my own account and left a very bitter taste in my mouth. I have opted to cancel my policy due to this, I sincerely hope this is the last I hear of them.</p> <p>This is how insurance makes their money, in a very sad way off the backs of hardworking individuals. </p>

0
Replies (1)
1Life
1Life's reply01 Dec 2016, 15:46
Official

Thank you for bringing this matter to our attention.

We were informed that one of our consultants has tried to contact you with no success.

Kindly contact our Resolutions Team on ***so that we can assist you.

Yours sincerely

Resolutions Team.