1 reviews | Active since Feb 2016
A MUST READ IF YOU LOOKING FOR LIFE COVER!!!!
I GOT A CALL FROM A LADY BY THE NAME OF MEGAN.SHE HAD CALLED ME FROM 1LIFE BECAUSE I HAD INQUIRED ABOUT LIFE INSURANCE ONLINE.MEGAN WAS PROFESSIONAL BUT NOT STIFF.IT WAS SUCH A PLEASURE SPEAKING TO HER BECAUSE IT DIDNT FEEL LIKE GETTING A QUOTE BUT RATHER SPEAKING TO A FRIEND WHO WORKS IN THE INSURANCE INDUSTRY.SHE GAVE ME OPTIONS FOR ALMOST EVERYTHING WHICH WAS A GOOD CHANGE.SHE PROMISED TO EMAIL ME SOME DOCUMENTS TO LOOK AT AND BY THE END OF THE CALL I HAD ALREADY RECEIVED ALL THE PAPERWORK.SHE WAS FRIENDLY AND COURTEOUS TOWARDS MY SITUATION.I HAD NEVER TAKEN OUT LIFE INSURANCE BEFORE SO THERE WERE SOME THINGS I WASNT REALLY SURE OF.NONE THE LESS SHE EXPLAINED IT VERY CLEARY.I DIDNT HAVE TO WAIT OR BE PUT ON HOLD SHE KEPT THE CONVERSATION GOING.I ADMIRE THE WAY SHE HANDLED MY QUESTIONS.SHE HIGHLIGHTED ON IMPORTANT THINGS FOR ME TO MAKE SURE TO GO THROUGH.BECAUSE SHE WAS SO GOOD INSTEAD OF THE QUOTE I ACTUALLY TOOK OUT THE POLICY WITH HER.I HAVE NO REGRETS.PLEASE SEND THIS POSITIVE FEEDBACK TO MEGAN MCENDERRY.A JOB WELL DONE.OTHER CALL CENTRE AGENTS SHOULD TAKE A CHAPTER OUT OF HER BOOK.REALLY GOOD JOB.WILL DEFINITELY BE RECOMMENDING IT TO EVERYONE I KNOW.---J PILLAY
Thank you for taking the time to compliment Megan on the good service she provided to you.
We are happy to know that she went the extra mile to assist you with your policy.
1Life strives to maintain the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Megan and the rest of the 1Life Team.
Kind Regards,
Resolutions Team.
Thank you for taking the time to compliment Megan on the good service she provided to you.
We are happy to know that she went the extra mile to assist you with your policy.
1Life strives to maintain the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Megan and the rest of the 1Life Team.
Kind Regards,
Resolutions Team.
