MC
Marius C

1 reviews | Active since Jul 2011

02 Oct 2017, 11:02

2 days turned to 2 weeks - no resolution

I am still awaiting resolution.

--- Re: 1Life-170 ********** Policy Number: 1 Nature of Complaint: Unsolicited SMS(Communication) Thank you for your HelloPeter.com complaint received by our office on 14 September 2017. This email serves to confirm that your matter has been assigned to a Resolution Officer for review and adjudication. We will endeavour to finalise this matter within 2 days. We would like to thank you for bringing this matter to our attention. Elvis Baloyi Resolutions Officer

0
Replies (2)
1Life
1Life's reply02 Oct 2017, 11:30
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you shortly.

For any more queries regarding this, please contact our Resolutions Department on ***.

Kind regards
Resolutions Team

MC
Marius C's update10 Oct 2017, 09:57
Reviewer Update
You are either dishonest or stalling for some reason. Why are you not forthcoming with the information?