1Life to waste. Bad experience before even joined

How can someone trust you with his/her life if your communication is pathetic. I've asked someone to call back, and I had to accommodate such bad timing call, and shared my details, and then been told they are gonna check with supervisor and comeback to me because I am not South African, despite I have a SA ID?

There's nothing on your website indicating your SA citizens limited and exclusive insurance? I had different quotes from Discovery, Momentum, Outsurance and more, and as long as a citizen has SA ID (even valid passport with some insurers) and SA bank, that's it.

I am a professional citizens and based on the online eligibility I am super eligible for the highest plan?

Yet, I received an SMS asking me to rate the service? What? And now almost a week and that supervisor never been asked?

You might have the highest HP rating, but here's a negative one to add to your reality.

Prof Irhuma