1life officially ****med me

and more update on my review, so it is official 1life has ****med me, they are not going to give me my refund, 1life has deducted my money after i have cancelled the policy, and when i am requesting the recording for the day when i cancelled the policy, they are telling me its not there and there is nothing i can do, they have been doing the investigation since the beginning of the month, and i have to be a nuisance to them before they can give me feedback on the finding of their findings...i hope no one becomes a victim like me.