SN
SHARON N

1 reviews | Active since Oct 2018

17 Oct 2018, 11:29

1life not paying out the funeral policy just for 8 days before waiting period

My Mom had a funeral policy with 1life insurance , it happened that my cousin passed away with only 8 days before the 6months waiting period and that resulted for 1 life not to pay out the insurance for us to be able to burry my cousin, I mean 8 days before waiting period and yet 1 life deducted the premiums for the new month. I found this as a money making scheme that loot from the poor of the poorest ,

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Replies (1)
1Life
1Life's reply17 Oct 2018, 12:20
Official

Thank you for bringing this matter to our attention.

We would like offer our deepest condolences on the loss of your Late cousin.

We are currently investigating this matter and feedback will be provided to you shortly.

For any more queries regarding this, please contact our Resolutions Department via email: ***

Kind regards
Resolutions Team.