AB
Alexia B

1 reviews | Active since Sept 2012

04 Oct 2018, 15:24

1Life = No Service

Can someone please tell me why 1Life does not respond to email requests/queries?

Have been trying to get someone to respond to my emails for weeks.

Have eventually decided to just cancel my policy, because this is appalling customer service at it's best!

0
Replies (1)
1Life
1Life's reply05 Oct 2018, 10:56
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you shortly.

For any more queries regarding this, please contact our Resolutions Department on ***.

Kind regards
Resolutions Team