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Carl C

1 reviews | Active since Feb 2019

04 Feb 2019, 14:51

1life never cancel my policy

Hi hellopeter i took a funeral policy out from last year so i stop workn.so i spoke to 1life to cancel da policy dey said dey did,so keep gettn debit off my bank account i spoke to da bank an dey said 1life neva stop any debits off my account.the fees is increasing on my bank account which is wrong because it has been canceld from last year.Please can u help me please.

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Replies (2)
1Life
1Life's reply04 Feb 2019, 15:12
Official
Good day

Thank you for bringing this matter to our attention. A Resolutions Officer will contact you shortly to resolve.

Kind regards

The Resolutions Team
1Life
1Life's reply04 Feb 2019, 15:13
Official
Good day

Thank you for bringing this matter to our attention. We are currently investigating and will send you confirmation once the matter is resolved.

Kind regards

The Resolutions Team