1Life ****med my mentally disabled uncle

My family was ****med by 1Life..they go around villages claiming that they checking elderly people if they legible to get a policy with no contract or policy they start deducting from their sassa grants worst part of it they also deducted from my uncle who is mentally disabled and when I called the lady who did that she swore at me and I called 1Life they took me from pillar to post with no assistance and still keep deducting from my grandmother and uncle sassa pay