MB
Mark B

1 reviews | Active since Jan 2018

01 Dec 2020, 10:36

1life lies and then tries to double down and harass

I received a life policy quote. Accepted and approved. Then received a follow up call and was humiliated and punished premium wise. I duly canceled, but since they have tried to deduct the first premium and bombarded me with emails and sms to do hiv test. I have sent email and told numerous callers it is canceled yet here we are. 1life stop this now. You are harassing me. I do not care for your product or your conduct towards me. You have been in breach with your lies and humiliation of me. Don't contact me. Cancel. Just do it

0
Replies (2)
1Life
1Life's reply01 Dec 2020, 11:14
Official
Hi Mark, we are sorry to hear about the level of service that you have been receiving from 1Life.

May you please reply on this platform with your contact details and a resolutions officer will contact you to discuss the concerns you may have.

Kind regards,
The 1Life Team
MB
Mark B's update03 Dec 2020, 08:42
Reviewer Update
1Life is the worst. How many times do I have to tell you to desist. I am starting to hate and its not good for my health. Stop the bombardment of emails, sms to tell me the debit did not go off. I canceled this policy BEFORE it started because of your rude representative. Now, for the last time, leave me alone, you are a ********* and dishonest. Back off. Cancel as I requested and leave me alone. Otherwise we can go toe to toe in public and I will tell everyone the details of your humiliating behavior.
Mark Boonzaier
Cel. ***