1life is the worst

I had called 1life to pay my missed premium and the consultant asked me to transfer R442 into my account so he could debit as he said he couldn't not send me a payment link. I did this and he didn't take the payment instead he took a payment for husbands policy. I called several times spoke to a manager Simhew who said he will listen to the recording and get back to me but didn't instead he got the same agent to call me and was rude to me. This agent then got other female agent to call me and she was even worst. I called back and spoke to other manager who said he will look into this and promised to call back and didnt. I called again and same thing they promise to all back and dont. Now i got an email saying my policy is cancelled. I want them to call me and send the recordings of all the calls i made to them.