1Life - have I been ****med?

1Life issued a policy, deducted money, then sent me a random notification the policy was cancelled. They then put a block on the debit order so I cannot reverse nor stop the debit order. Now I am ignored. No cover, yet they collecting money knowing there is no cover and earning interest on it. No clear reason given as to the cancellation. This matter is being referred to Ombud. For wrongful financial advice and not refunding nor cancelling the debicheck nor disclosing reasoning.