1 reviews | Active since Aug 2018
1LIFE HARASSMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So, I decided yesterday to update and take out funeral cover with 1life. I have my Life Cover policy with them for more than 2 years, and I have been a client of theirs on and off for number of years.
Ofcourse, as time goes by, things change and so does technology, to make things simpler for us plebs. A lot of companies have given us endusers to purchase procucts online, and this includes insurance products. Thus supposed to make your life easier, so you won't have to speak to a call centre agent.
But to day, has become beyond the joke. I have received 29 calls and this not coundting the additional 3 calls, make that 4 calls whilst tyoing this review.
I have been repremanded at my workplace now, and this could result in me getting a written warning for attending to personal calls during work ours.
I am not happy at all.
I have spoken to one of the sales managers, I have lodged a complaint with Corne Van Zyl in you complaints department, and the calls just won't stop.....
I feel like pulling out my hair and this will definitely cause me to cancel my policies with 1life, which I dont want to do, because of money that I would have then wasted over the last couple of years.
And again, 3 additional calls received.
GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to resolve this matter.
Kind regards,
The 1Life Team.
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to resolve this matter.
Kind regards,
The 1Life Team.
I do NOT want any phone calls, because that is the main cause of this issue.
ENDLESS CALLS
and after my complaint earlier, I had an additional 7 calls from your call centre.
NOT acceptable!!!!!!!!!!!!!!!!!!
I do NOT want any phone calls, because that is the main cause of this issue.
ENDLESS CALLS
and after my complaint earlier, I had an additional 7 calls from your call centre.
NOT acceptable!!!!!!!!!!!!!!!!!!
So total number of calls received today only.....75 calls one day only......
***!!!!!!!!!!!!!
WHAT MUST ONE DO TO STOP GETTING THESE CALLS....
So total number of calls received today only.....75 calls one day only......
***!!!!!!!!!!!!!
WHAT MUST ONE DO TO STOP GETTING THESE CALLS....
