1Life Funeral Cover

I cancelled my policy in August 2021 but they kept debiting my bank account which i have been reversing every month since then. However now in November 2021 i couldn't reverse consequently the bank advised me to speak to One Life.

I contacted One Life however they don't want to give me my money even though i cancelled my funeral policy in August 2021.

Please assist to get my money back.

Thank you.