1LIFE FUNERAL

Item: 1Life
Rating: 2
Author: tracy U

Hi There. I have a funeral policy with you guys and did call in to speak to consultant about adding all the id numbers of the persons I have covered on that policy, he was very helpful but when I received the copy it did not have the id numbers on. please can this be sorted out. and I would also like to add my beneficiary as Mr Wilfred Usher (***). Tks

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Replies (1)

1Life's replyOfficial

20 Nov 2015, 15:02

Hello tredlee,

Thank you for making us aware of your concerns.

A consultant has contacted you and the matter is being investigated. Feedback will be provided as soon as we receive the details from you.

We do apologise for any inconvenience that was caused.

Should you wish to discuss this matter further, please contact our Resolutions Department on ***.

Kind Regards,
Resolutions Team.

1Life's reply20 Nov 2015, 15:02

Official