KS
Kunta S

1 reviews | Active since Jul 2023

12 Jul 2023, 08:52

1life bad service towards me.

I have sent a claim with all the required documents 4days ago and I kifemhave not responded. I even went further to call them and even ran out of airtime saying they will call me till this day they have not responded. I am v3ry angry because now the corpse have been in the mortuary for more than 5 days now and worse I have to pay for that mortuary daily. Please expose their bad service.

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Replies (1)
KS
Kunta S's update14 Jul 2023, 18:08
Reviewer Update
It's another 2 days and passing and 1Life has not delivered my claims and they promised within 24h they will put it my claim money. Imagine only R 10 000 of cover they can't even Sent it within 6 days. Very disappointing, you asked me to change an email and I did now you stil continue with your nonsense. I am seriously discussed by the treatment and how they have belittled me. I am even out of solution to have am I going to bury my cousin. I wish I was not stupid enough to trust a company that does not even have a branch within my 5km radius. This is utterly nonsense. I will never let you go I am definitely taking you don't for this