1 reviews | Active since Jan 2024
1life
I am single parent (Father) to a 8 year old daughter, 7 months ago I filed a long-term insurance claim with 1life and the experience has been horrible to date. Am very worried with my daughter's future especially now that it's me and her, as a young man that tries to make end's meet it's been extremely difficult and all thanks 1life. The claim was prolonged until sometime November when I was told that they can only pay 20% because of an upsell call that was made and my wife didn't disclose that she's diagnosed of cervical cancer. The dates on the attachment the lady send kept on changing and I was provided with a very... Suspicious call recording that is old. The call recording was not doesn't have time stamp, Its almost 2 months since requested the correct recording I haven't received any. I was told my request was sent to their forensic department for validation of the same call that was used for the outcome.
I should be focusing on counseling session which I missed a lot of my sessions because of the treatment I received from 1life. Please someone elsewhere be my voice and intervene, I only want to give my beautiful daughter a bright future and look beyond our underprivilege environment.
