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Siphiwe M

1 reviews | Active since Jan 2024

09 Jan 2024, 16:54

1life

I am single parent (Father) to a 8 year old daughter, 7 months ago I filed a long-term insurance claim with 1life and the experience has been horrible to date. Am very worried with my daughter's future especially now that it's me and her, as a young man that tries to make end's meet it's been extremely difficult and all thanks 1life. The claim was prolonged until sometime November when I was told that they can only pay 20% because of an upsell call that was made and my wife didn't disclose that she's diagnosed of cervical cancer. The dates on the attachment the lady send kept on changing and I was provided with a very... Suspicious call recording that is old. The call recording was not doesn't have time stamp, Its almost 2 months since requested the correct recording I haven't received any. I was told my request was sent to their forensic department for validation of the same call that was used for the outcome.

I should be focusing on counseling session which I missed a lot of my sessions because of the treatment I received from 1life. Please someone elsewhere be my voice and intervene, I only want to give my beautiful daughter a bright future and look beyond our underprivilege environment.

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Replies (4)
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Siphiwe M's update15 Jan 2024, 12:41
Reviewer Update
It's Day 4 since I was promised feedback by not later than 48 hours by the investigating officer. I have gathered my investigation long before seeking assistance from this platform. 1life just tell me what happened and why was tried to be de*****!!!!
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Siphiwe M's update17 Jan 2024, 13:22
Reviewer Update
It's Day 8 since I was promised feedback in 48 hours nothing is saying anything from 1life. I will publish all documents and evidence I gathered, even the letters with incorrect dates send by their Assessor.
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Siphiwe M's update19 Jan 2024, 09:45
Reviewer Update
I am going to media to expose 1life, it's time to talk. My story will assist someone and be eye opener and am going to expose them especially Sunette Syce. This call recording is dated 2020 and was maniputed, I have proof of that. The very same call claimed to be dated 2022, I am not going to wait any longer for their lies. They still trying to cook another story but am waiting for them. The pain you put me through and my daughter people will pay for it,i warned Sunette before and I have all the evidence that your act was *****ulent. You done it to many people before and today you got your match, I will fight for every young and black man. This is evil act because we vulnerable and still healing you think you can take advantage not with me, I have every evidence and the policy schedule dated 6 January 2021. I will go to media and be the voice of the voiceless and take legal route, it's so sad that you gather and plan to de***** people especially from Soweto thinking that we are illiterate and uneducated. You can keep your feedback you promised me 12 days ago, I have all the evidence.
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Siphiwe M's update23 Jan 2024, 11:09
Reviewer Update
It's been more than 2 weeks after a lady from resolution department promised to investigate and get back to me. I knew she wasn't going to come back, I want them to bring their feedback and we compare with my evidence. I will take 1life to court and expose them to media/television, I will further assist all those people they take advantage of. I know that they advise their employees to look or create a reason for the claim to be dismissed or they won't get bonuses. I know so much about how 1life operate and take advantage of black people from township and rural areas. I will be the first to expose you, this call recording you manipulated already I have proof that it was not 10 May 2022 but December 2020. I have the original policy schedule not this incorrect schedule that Sunette Syce was busy making mistakes about dates.