1 reviews | Active since May 2010

10 Aug 2015, 18:30

14 days and zero response

I emailed you on both 27 July and 3 Aug WRT persistent calling from your agents. The calls were flagged as spam by my phone so fortunately I was not actively bothered by them, but what I want to know is WHAT THE HE77 is so important as to call me 6 times on the 24th and another 12 times in the span of 1 hour again on the 27th.<br> <br> I am not a client and at no point requested to be contacted by you, considering your service in this matter it will likely be a million lifetime before I ever bother contacting you or becoming a client, 18 calls is just ludicrous and then blatantly ignoring 2 emails in complaint about it. Clearly your company is trying to re-brand it self with the image of ****ing off potential clients, great business strategy I may add.

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Replies (1)
1Life
1Life's reply11 Aug 2015, 16:13
Official
Hello RemeJuan,

Thank you for bringing this matter to our attention.

We have tried to contact you regarding this complaint with no success.

We have now added your number to our internal opt out list and future campaigns.

With that said we do not wish to inconvenience clients with calls, and we do apologize for the inconvenience caused to you.

Should you wish to discuss this matter further, please contact our Resolutions department on ***.

Yours sincerely
Resolutions Team

Best regards,