LM
Lesemang M
1 reviews | Active since Dec 2018
14 Feb 2022, 10:10
1 life provides a ****py after sales customer service
Your customer service is leaving much to be desired. I took a life cover for mom about a decade ago and you have been deducting the premium from my account every month without a fail. Its disgusting that you don't allow me to update her contact details. The old woman is illiterate and she doesn't have the email but you are insisting that she should send you an email to update her contact detail.....
Helpful (0)
Replies (1)0
Replies (1)
1Life's replyOfficial
14 Feb 2022, 10:37Hi Lesemang,
Thank you for messaging us. Please note that only the policy holder can make changes on the policy, we will contact you to advise accordingly.
Kind regard,
The 1Life Team.
Thank you for messaging us. Please note that only the policy holder can make changes on the policy, we will contact you to advise accordingly.
Kind regard,
The 1Life Team.
1Life's reply14 Feb 2022, 10:37
Official
Hi Lesemang,
Thank you for messaging us. Please note that only the policy holder can make changes on the policy, we will contact you to advise accordingly.
Kind regard,
The 1Life Team.
Thank you for messaging us. Please note that only the policy holder can make changes on the policy, we will contact you to advise accordingly.
Kind regard,
The 1Life Team.