NM
Noluthando M
1 reviews | Active since Nov 2018
01 Feb 2019, 06:35
1 Life ***** and **********.
I had no idea 1Life has such a terrible service. Lee-roy **** to me when i specifically told him to make sure i dont get debited again on the 1st-02-2019. Now I really want to cancel. After telling the Clientservices consultant i spoke to on 15-01-2019 to debit me a double premium on the 26-01-2019 She goes ahead and sets a debit for the 26th of Jan and the 1st of Feb. I WANT MY MONEY BACK or else the Ombudsman is getting a phone call from me. You are *****. I want you to cancel this funeral cover and return my money!
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Replies (1)1Life's replyOfficial
01 Feb 2019, 09:13Good day
Thank you for bringing this matter to our attention. We are currently investigating and will send you confirmation once the matter is resolved.
Kind regards
The Resolutions Team
Thank you for bringing this matter to our attention. We are currently investigating and will send you confirmation once the matter is resolved.
Kind regards
The Resolutions Team
1Life's reply01 Feb 2019, 09:13
Official
Good day
Thank you for bringing this matter to our attention. We are currently investigating and will send you confirmation once the matter is resolved.
Kind regards
The Resolutions Team
Thank you for bringing this matter to our attention. We are currently investigating and will send you confirmation once the matter is resolved.
Kind regards
The Resolutions Team
