1 Life Funeral is on the lead

I previously encountered some issues with a 1 Life agent when I reviewed my life cover. So when my dad passed away recently as he was covered under a funeral cover, I was full of skepticism, sadness and fear and it took courage for me to make that call. Once I made that call, I never regretted it. In the course of the claim process, I dealt with approximately 3 agents and their service was overwhelming. I could sense the sympathy and empathy from their voices. They offer to call you back and update you on the progress of the claim. The process is plain and simple. They listen and never rush you. Thank you 1 Life funeral. My family members did not get the same service with the other leading funeral covers. They are still being sent from pillar to post with lots of forms to fill in. 1 Life funeral seems to be more advanced in capturing and reviewing claims.