MS
Mluleki S

1 reviews | Active since Feb 2015

18 Feb 2015, 11:38

1 Life Efficiency

I called the 1 Life call center to make adjustments on my life policy.<br> <br> After going the the machine directory, the consultant (Ramon) answered within 2 seconds from the time the machine redirected me to the section I chose.<br> <br> Ramon was well efficient in assisting me. The policy was adjusted and the details were confirmed to me in the conversation. I received an updated schedule via e-mail (as I had opted) within 2 minutes after our conversation ended.<br> <br> Keep it up 1 Life!

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Replies (1)
1Life
1Life's reply23 Feb 2015, 14:15
Official
Hello SishiMP,

Thank you for taking the time to compliment Ramon on the efficient service you received from him.

We are delighted to know that he assisted with the required changes to your life insurance policy in a satisfactory manner.

1Life endeavors to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Ramon and the rest of the 1Life Team.

Kind Regards,
Kenan Angrik.

Best regards,