CK
Christo K
1 reviews | Active since Oct 2011
17 Jan 2024, 16:51
No show...
Not sure who is to blame, but I ordered a sim from Afrihost and received a message at 09:07 that my order will be delivered within 3 hours... It is now 16:49 and still nothing... No call or sms to postpone, nothing. The fact that I had to postpone and then cancel some commitments due to the delivery just makes it 10x worse... Why inform someone that their order will be delivered in 3 hours if you are not 100% sure that it will be done?
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Replies (3)0
Replies (3)
1Fetch's replyOfficial
17 Jan 2024, 17:12Hi Christo, apologies for any inconvenience caused. This is not normal for 1Fetch and we take these reviews very seriously. As discussed on our call, we will deliver to you, as you requested, before 10h00 tomorrow morning.
1Fetch's reply17 Jan 2024, 17:12
Official
Hi Christo, apologies for any inconvenience caused. This is not normal for 1Fetch and we take these reviews very seriously. As discussed on our call, we will deliver to you, as you requested, before 10h00 tomorrow morning.
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Christo K's updateReviewer Update
18 Jan 2024, 08:28Thank you for the prompt response. Package was delivered at 07:13 this morning.
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Christo K's update18 Jan 2024, 08:28
Reviewer Update
Thank you for the prompt response. Package was delivered at 07:13 this morning.
1Fetch's replyOfficial
18 Jan 2024, 08:33Glad it was resolved Christo. Apologies again for the inconvenience.
1Fetch's reply18 Jan 2024, 08:33
Official
Glad it was resolved Christo. Apologies again for the inconvenience.