Service is bad

In a time were customer service can either break or make your business it seems as though your staff and management are adamant on the latter. Take this both as a complaint and a suggestion both my Husband and I come from a very strong service industry base.A few days ago we both went to your branch on Malibonge. Upon arrival we were clustered by your staff blocking the entrance A solution for this would be a single dedicated person in charge of seating and then giving you a dedicated waiter.That aside we went in to order our food we asked for the mutton and cabbage and was told it was finished.Your greater business will come towards the afternoon please prep for that. This is not the first that we asked for 2 different options on the menu and it was said to be out of stock.The other alarming occurrence is your management.We placed our order and took a seat outside our attention is then brought to an individual in a black range rover with loud music.He parks the vehicle and walks right past the only 2 customers you have without a hello or offering assistance.It's acceptable to wait for food for 15mins anymore than that shows poor planning.