Unprofessional Service!! NEVER EVER Use 123 Jumping Castle!!!

If I could give this company a 0 star rating I would.

Firstly they completely messed up my invoice when I booked a jumping castle online. I booked 1 jumping castle which is advertised as R480.00 for 2 days. The invoice I received had 3 items on it for R1400.00. I struggled to get this corrected.

I then received a message from a lady named Belinda that the jumping castle would be delivered on Friday 07/06/2019. Which was great. But it never arrived. At 5:39pm on Friday I sent Belinda a message telling her that it has not yet arrived. She responded that they are still busy with deliveries. It never came on Friday.

On Saturday morning (the day of my daughters birthday party) i phoned Belinda at 09:22 to find out what was going on and when i would receive the jumping castle. Her response was that it would arrive sometime that day. I informed her that I needed it before 11am as that was when the party was starting. She assured me that I would receive it before the party started and she would get hold of the driver and instruct him to deliver it first. Well that never happened. I phoned her once again at 11am and she said that she would quickly phone the driver to find out. The driver then phoned me to tell me he is on his way but would only be there after 12 as he first made a delivery in Alberton. I was furious. How do you run a company like this? The jumping castle eventually arrived around 12:20. Way over an hour into the party. I had very disappointed kiddies up until it eventually arrived.

I found there lack of concern very unprofessional and ridiculous. I tried to phone Belinda again this morning to find out when the jumping castle would be collected but my call was rejected. Very unprofessional.