1 reviews | Active since Jun 2017

29 Nov 2017, 06:00

Disgusted

Hi all, please be very careful when booking this unit with the new owners. I booked from 30 March to 8 April 2018 and paid in full in June 2017 with Quinton and Anya. As they relocated to New Zealand, the let me know that they are selling the unit, but have informed the buyers of the booking, but it shouldn't be a problem as they are "nice" people. On 6 November the new owner, Chantel, contacted me and expected me to pay in a 350% increase. She said they renovated the unit, but when I contacted the then owner, the unit wasn't even transfered into their name yet! After much fighting, she confirmed - in writing - to the then owner that she will honor the booking. Today, 28 November 2017, I just receive a whatsapp telling me my booking is cancelled. I dont know how to advise potential clients to safe guard themselves, as they obviously doesn't even honor written confirmations. Disappointment and disgust doesn't even begin to describe my feelings about the entire experience. I now have to break my 9 year old daughters heart, as she has been looking forward to our holiday for months!!

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