gD
gerhardus D
1 reviews | Active since Nov 2013
20 Feb 2026, 12:06
Wrongfull closure of account
I had an account for years One day someone accidentally flagged a payment made to my bank account it was immediately retracted But then 10bet closed my account i sent in all documents proving there was no ***** and even a letter from the bank But still they claim I am guilty and refuse to open my account So if you have funds in your 10bet account and something like this happens they will take your money. And you will lose your account even when proven innocent
Helpful (0)
Replies (2)0
Replies (2)
10bet.co.za's replyOfficial
20 Feb 2026, 14:32Hello,
Thank you for your feedback. The account was suspended in accordance with our Terms and Conditions due to a breach identified during review. We take security and compliance very seriously.
We can also confirm there was no outstanding balance on the account at the time of closure, and any claim that 10bet withheld funds is incorrect.
For privacy and security reasons, we are unable to discuss specific account details publicly, but our support team remains available should you require any further clarification.
Kind regards,
10bet
Thank you for your feedback. The account was suspended in accordance with our Terms and Conditions due to a breach identified during review. We take security and compliance very seriously.
We can also confirm there was no outstanding balance on the account at the time of closure, and any claim that 10bet withheld funds is incorrect.
For privacy and security reasons, we are unable to discuss specific account details publicly, but our support team remains available should you require any further clarification.
Kind regards,
10bet
10bet.co.za's reply20 Feb 2026, 14:32
Official
Hello,
Thank you for your feedback. The account was suspended in accordance with our Terms and Conditions due to a breach identified during review. We take security and compliance very seriously.
We can also confirm there was no outstanding balance on the account at the time of closure, and any claim that 10bet withheld funds is incorrect.
For privacy and security reasons, we are unable to discuss specific account details publicly, but our support team remains available should you require any further clarification.
Kind regards,
10bet
Thank you for your feedback. The account was suspended in accordance with our Terms and Conditions due to a breach identified during review. We take security and compliance very seriously.
We can also confirm there was no outstanding balance on the account at the time of closure, and any claim that 10bet withheld funds is incorrect.
For privacy and security reasons, we are unable to discuss specific account details publicly, but our support team remains available should you require any further clarification.
Kind regards,
10bet
gD
gerhardus D's updateReviewer Update
20 Feb 2026, 14:37I never claimed that there was funds in that account I said if you are unlucky enough to have funds in your account and it happens to you you would lose your funds
I did not brach any of the terms that is false and I have all the documentation to prove it
I did not brach any of the terms that is false and I have all the documentation to prove it
gD
gerhardus D's update20 Feb 2026, 14:37
Reviewer Update
I never claimed that there was funds in that account I said if you are unlucky enough to have funds in your account and it happens to you you would lose your funds
I did not brach any of the terms that is false and I have all the documentation to prove it
I did not brach any of the terms that is false and I have all the documentation to prove it