BL
Bonga L

1 reviews | Active since Feb 2024

04 Nov 2024, 11:47

Winning Betslip Cancelled

10bet tmis the best platform I should but for the past two days I had problems with my tickets, one paid less amount , the other being cleared as cancelled after the game has been won. I sent emails but still waiting for replies.

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Replies (4)
10bet.co.za
10bet.co.za's reply04 Nov 2024, 13:46
Official
 Dear Bonga,

Thank you for reaching out and sharing your concerns.

We genuinely apologize for any frustration you experienced with our platform. Please note that we have dropped you an email to assist you further with your bet settlement query.

Your satisfaction is our top priority, and your feedback is indispensable in helping us improve. 

If you have any further questions or need assistance in the future, please do not hesitate to contact us by phone, email, or Live Chat, available 24/7.

Best wishes,
10Bet team 

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Bonga L's update05 Nov 2024, 10:44
Reviewer Update
Hi 10Bet. It's another day. Still waiting for feedback..
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Bonga L's update06 Nov 2024, 08:28
Reviewer Update
Since Monday waiting for reply 😞,
10bet.co.za
10bet.co.za's reply06 Nov 2024, 12:09
Official
 Dear Bonga,

Thank you for your patience.

We have sent you an email containing all the relevant details, and we trust that our response meets your expectations.  

If you have any further questions or need assistance in the future, please do not hesitate to contact us by phone, email, or Live Chat, available 24/7.

Best wishes,
10Bet team