kP
karin P

1 reviews | Active since Aug 2016

28 Jul 2025, 20:42

VIP no more...

VIP what? It is with great dismay that I have to point out that being a "VIP" means... well not much lately... Sure in the beginning it was great but now... no 10bet... NO! There are literally no benefits and the "bonuses" compared to deposits made are laughable! How, why would I keep supporting!?

Let's be fair here!

0
Replies (3)
10bet.co.za
10bet.co.za's reply28 Jul 2025, 22:47
Official
Hi Karin,

Thank you for your feedback.

We’re sorry to hear that you’re feeling this way about the current VIP experience. Our VIP program is continuously reviewed, and we aim to provide ongoing value to our loyal players.

Your comments have been noted and will be shared with the relevant team. 

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
10bet Team
kP
karin P's update31 Jul 2025, 09:23
Reviewer Update
Thank you 10bet for always responding and calming the situation...I guess frustration does get the better of one if you not 100% sure of the procecces or procedures. I was unreasonable and unfair... Gabby my manager is always ready to assist abd I should see her for how valuable she is... A 5 star rating is only fair...
10bet.co.za
10bet.co.za's reply31 Jul 2025, 11:32
Official
Hello Karin,
We are delighted to hear that everything has been resolved. Your feedback is well-received.
Wishing you a lot of fun and good luck.
Regards.
The 10bet Team