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Ilze

1 reviews | Active since Mar 2022

10 Dec 2024, 06:31

No luck with withdrawal

I am trying to withdraw money, no luck. Chat cannot help, nobody is available on the phone, just saying no agents available. I have sent an email, but with no luck. Keeps saying that I need to upload documents, but as soon as I click the link it say I am a verified user. It is really disappointing 😞

0
Replies (3)
10bet.co.za
10bet.co.za's reply10 Dec 2024, 07:26
Official
 Dear Ilze,

Thank you for reaching out and sharing your concerns.

We genuinely apologize for any frustration you experienced with our platform. Thank you for accepting our call and we hope your query was resolved successfully.

Your satisfaction is our top priority, and your feedback is indispensable in helping us improve. 

If you have any further questions or need assistance in the future, please do not hesitate to contact us by phone, email, or Live Chat, available 24/7.

Best wishes,
10Bet team 
I
Ilze's update10 Dec 2024, 07:27
Reviewer Update
Thank you, I really appreciate your help
10bet.co.za
10bet.co.za's reply10 Dec 2024, 07:30
Official
Dear Ilze,

Thank you for taking the time to share your thoughts with us. We genuinely appreciate hearing about your experiences, both positive and negative, as they help us understand our players better.

We’re thrilled to learn that 10bet has restored your faith in online gaming! Our goal is to provide a fair and enjoyable experience for all our players, and it’s wonderful to hear that you’ve had a fruitful experience with us. 

If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Thank you once again for your kind words.

Best Regards,
10Bet Team.