DA
Douglas A
1 reviews | Active since Oct 2019
08 Sept 2025, 16:34
Horrible responsible gambling support.
I have made the decision to close my account with 10 bet. But they are not very supportive when it comes to responsible gambling. The more I say that they must close my account the more they try to tell me about deals, promotions or alternatively to lock my account for a short period of time. Absolutely unacceptable, terrible ethics.
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Replies (1)
10bet.co.za's replyOfficial
09 Sept 2025, 07:12Hello,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Responsible gambling is something we take very seriously, and we regret if our communication came across as anything less than supportive. We’re reviewing this matter internally, and a member of our team will be in touch to ensure your request is handled with the urgency and respect it deserves.
Best regards,
The 10bet Team
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Responsible gambling is something we take very seriously, and we regret if our communication came across as anything less than supportive. We’re reviewing this matter internally, and a member of our team will be in touch to ensure your request is handled with the urgency and respect it deserves.
Best regards,
The 10bet Team
10bet.co.za's reply09 Sept 2025, 07:12
Official
Hello,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Responsible gambling is something we take very seriously, and we regret if our communication came across as anything less than supportive. We’re reviewing this matter internally, and a member of our team will be in touch to ensure your request is handled with the urgency and respect it deserves.
Best regards,
The 10bet Team
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Responsible gambling is something we take very seriously, and we regret if our communication came across as anything less than supportive. We’re reviewing this matter internally, and a member of our team will be in touch to ensure your request is handled with the urgency and respect it deserves.
Best regards,
The 10bet Team