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Ricardo B
1 reviews | Active since Mar 2019
10 Aug 2025, 16:21
Do not bet on 10bet.
If you have funds in your account and activate a simple bonus. 10 x R1 spins on sugar rush. All your funds will convert to a bonus and you cannot withdraw. I have proof. Note. No funds were won on bonus. Bonus was never used. Your real funds changed. Their personal do not care. Never ever use this site.
Helpful (0)
Replies (3)0
Replies (3)
10bet.co.za's replyOfficial
11 Aug 2025, 07:23Hi Ricardo,
Thank you for sharing your feedback.
We understand your frustration and would like to clarify the situation. When a bonus is activated, the bonus terms and conditions — which are available on our site before activation — outline how both real and bonus funds are managed during gameplay.
We hope for your understanding.
Should you have any additional questions, our customer support team remains available for you.
Best regards,
The 10bet Team
Thank you for sharing your feedback.
We understand your frustration and would like to clarify the situation. When a bonus is activated, the bonus terms and conditions — which are available on our site before activation — outline how both real and bonus funds are managed during gameplay.
We hope for your understanding.
Should you have any additional questions, our customer support team remains available for you.
Best regards,
The 10bet Team
10bet.co.za's reply11 Aug 2025, 07:23
Official
Hi Ricardo,
Thank you for sharing your feedback.
We understand your frustration and would like to clarify the situation. When a bonus is activated, the bonus terms and conditions — which are available on our site before activation — outline how both real and bonus funds are managed during gameplay.
We hope for your understanding.
Should you have any additional questions, our customer support team remains available for you.
Best regards,
The 10bet Team
Thank you for sharing your feedback.
We understand your frustration and would like to clarify the situation. When a bonus is activated, the bonus terms and conditions — which are available on our site before activation — outline how both real and bonus funds are managed during gameplay.
We hope for your understanding.
Should you have any additional questions, our customer support team remains available for you.
Best regards,
The 10bet Team
RB
Ricardo B's updateReviewer Update
11 Aug 2025, 08:40While I would understand if someone accepted a bonus then deposited funds, terms and conditions would apply. BUT if I have funds say R5000, simply click on a simple free to play bonus. You then converted my total funds R5000 to your bonus structure. That's not terms and conditions people. That is theft. Clear as day theft.
RB
Ricardo B's update11 Aug 2025, 08:40
Reviewer Update
While I would understand if someone accepted a bonus then deposited funds, terms and conditions would apply. BUT if I have funds say R5000, simply click on a simple free to play bonus. You then converted my total funds R5000 to your bonus structure. That's not terms and conditions people. That is theft. Clear as day theft.
10bet.co.za's replyOfficial
13 Aug 2025, 08:47Hi Ricardo,
We appreciate the feedback. It gives us the opportunity to review. Our ultimate aim is to create the best customer experience possible.
Kind Regards,
The 10bet Team
We appreciate the feedback. It gives us the opportunity to review. Our ultimate aim is to create the best customer experience possible.
Kind Regards,
The 10bet Team
10bet.co.za's reply13 Aug 2025, 08:47
Official
Hi Ricardo,
We appreciate the feedback. It gives us the opportunity to review. Our ultimate aim is to create the best customer experience possible.
Kind Regards,
The 10bet Team
We appreciate the feedback. It gives us the opportunity to review. Our ultimate aim is to create the best customer experience possible.
Kind Regards,
The 10bet Team