VS
Vernon S
1 reviews | Active since Oct 2024
30 Oct 2024, 11:35
Disgusting Service
The service I received absolutely sucked and I am still fighting the battle with them where I won bets but for some reason the winnings were not credited to my account. They don’t pick up their phones and when they respond to an email 3 days later they ask for the same round ref number I provided on 10 previous occasions. I spent a small fortune on airtime trying to get service but with no luck. I would not recommend playing on this platform. You wont get your winnings. Not sure if these guys are even legitimate.
Helpful (0)
Replies (9)0
Replies (9)
10bet.co.za's replyOfficial
30 Oct 2024, 16:43Dear Vernon,
Thank you for bringing this to our attention.
We have sent you an email containing all the relevant details, and we trust that our response meets your expectations.
Should you have any additional questions or need further assistance, please don't hesitate to contact us.
We have sent you an email containing all the relevant details, and we trust that our response meets your expectations.
Should you have any additional questions or need further assistance, please don't hesitate to contact us.
Your experience on our platform is our top priority.
Warm regards,
The 10Bet Team
The 10Bet Team
10bet.co.za's reply30 Oct 2024, 16:43
Official
Dear Vernon,
Thank you for bringing this to our attention.
We have sent you an email containing all the relevant details, and we trust that our response meets your expectations.
Should you have any additional questions or need further assistance, please don't hesitate to contact us.
We have sent you an email containing all the relevant details, and we trust that our response meets your expectations.
Should you have any additional questions or need further assistance, please don't hesitate to contact us.
Your experience on our platform is our top priority.
Warm regards,
The 10Bet Team
The 10Bet Team
VS
Vernon S's updateReviewer Update
30 Oct 2024, 20:38Yes I got your email and when you review my complaint properly you will find that you are in the wrong and my money was not credited. But It’s not about the money you have taken. Please use it to buy yourselves lunch. Point is you did not even check properly and I feel other players should be aware of this
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Vernon S's update30 Oct 2024, 20:38
Reviewer Update
Yes I got your email and when you review my complaint properly you will find that you are in the wrong and my money was not credited. But It’s not about the money you have taken. Please use it to buy yourselves lunch. Point is you did not even check properly and I feel other players should be aware of this
VS
Vernon S's updateReviewer Update
31 Oct 2024, 07:42Good morning. I have responded via email with a video showing in detail what I mean. I really think you need to take a deeper look into it and reconsider. Let me know
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Vernon S's update31 Oct 2024, 07:42
Reviewer Update
Good morning. I have responded via email with a video showing in detail what I mean. I really think you need to take a deeper look into it and reconsider. Let me know
10bet.co.za's replyOfficial
31 Oct 2024, 09:48Thank you, Vernon, for the detail, the team is on it and we will reply back via the email you sent. Wishing you a great day ahead.
10bet.co.za's reply31 Oct 2024, 09:48
Official
Thank you, Vernon, for the detail, the team is on it and we will reply back via the email you sent. Wishing you a great day ahead.
VS
Vernon S's updateReviewer Update
31 Oct 2024, 21:16No response…
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Vernon S's update31 Oct 2024, 21:16
Reviewer Update
No response…
10bet.co.za's replyOfficial
01 Nov 2024, 08:02Hi Vernon,
We have tried to reach out to you on a call but have been unsuccessful. We will try again today to resolve your query and provide details.
We have tried to reach out to you on a call but have been unsuccessful. We will try again today to resolve your query and provide details.
10bet.co.za's reply01 Nov 2024, 08:02
Official
Hi Vernon,
We have tried to reach out to you on a call but have been unsuccessful. We will try again today to resolve your query and provide details.
We have tried to reach out to you on a call but have been unsuccessful. We will try again today to resolve your query and provide details.
VS
Vernon S's updateReviewer Update
01 Nov 2024, 08:05You may call back I was just on the phone. Not getting through on your support line
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Vernon S's update01 Nov 2024, 08:05
Reviewer Update
You may call back I was just on the phone. Not getting through on your support line
10bet.co.za's replyOfficial
04 Nov 2024, 13:48 Dear Vernon,
Thank you for reaching out and sharing your concerns.
We are happy to have resolved your query.
Your satisfaction is our top priority, and your feedback is indispensable in helping us improve.
If you have any further questions or need assistance in the future, please do not hesitate to contact us by phone, email, or Live Chat, available 24/7.
Best wishes,
10Bet team
Thank you for reaching out and sharing your concerns.
We are happy to have resolved your query.
Your satisfaction is our top priority, and your feedback is indispensable in helping us improve.
If you have any further questions or need assistance in the future, please do not hesitate to contact us by phone, email, or Live Chat, available 24/7.
Best wishes,
10Bet team
10bet.co.za's reply04 Nov 2024, 13:48
Official
Dear Vernon,
Thank you for reaching out and sharing your concerns.
We are happy to have resolved your query.
Your satisfaction is our top priority, and your feedback is indispensable in helping us improve.
If you have any further questions or need assistance in the future, please do not hesitate to contact us by phone, email, or Live Chat, available 24/7.
Best wishes,
10Bet team
Thank you for reaching out and sharing your concerns.
We are happy to have resolved your query.
Your satisfaction is our top priority, and your feedback is indispensable in helping us improve.
If you have any further questions or need assistance in the future, please do not hesitate to contact us by phone, email, or Live Chat, available 24/7.
Best wishes,
10Bet team
VS
Vernon S's updateReviewer Update
04 Nov 2024, 21:41Resolved thanks but the free spins you gave me isnt working.
VS
Vernon S's update04 Nov 2024, 21:41
Reviewer Update
Resolved thanks but the free spins you gave me isnt working.