SW
Sean W

1 reviews | Active since Mar 2025

05 Mar 2025, 08:47

Customer First done properly

I have been extremely impressed with 10bet, not only is their platform, loyalty programme and game selection considerably better than the local competition - what stands out to me is their customer service and liasons! I have never met people that are willing to listen to you, ready to support and assist immediately. I would like to specifically call out SHANE - what a hero. Shane is available for all requests and responds immediately. He treats me like a friend and is extremely professional and welcoming. Excellent people and customer first service are what really makes a company succeed. Hire more Shane's... haha. Thanks, happy customer :)

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Replies (1)
10bet.co.za
10bet.co.za's reply05 Mar 2025, 09:06
Official
Dear Sean,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you are enjoying our platform and appreciate our customer service. It’s fantastic to know that Shane has made such a positive impact on your experience—he truly embodies our commitment to putting customers first.

Your kind words motivate us to continue providing the best service possible. If you ever need assistance, please don’t hesitate to reach out.
Thank you for being a valued member of the 10bet community!

Best regards,   
10Bet Support Team