JR
Jamie R

1 reviews | Active since Apr 2021

12 Oct 2026, 15:10

BE CAREFUL!

Please be CAREFUL on this site. I was a VIP on this site. and i experienced constant losses. the VIP manager was great however it did not make up for not a single amount worth withdrawing. We were told that my husband i could not have accounts has only one would be afforded bonuses. FIRST TIME EVER DID WE ENCOUNTER THIS. He would constantly lose and so would i. eventually i closed my account. My husband has lost THOUSANDS, the slots take over R2k to reach bonus features or any multipler. No fair gameplay at all. absolutely disgusted.

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Replies (5)
10bet.co.za
10bet.co.za's reply12 Oct 2026, 15:28
Official

Hi Jamie,

We are truly sorry to hear about your disappointing experience and understand your frustration.

We would appreciate the opportunity to look into your concerns and assist you further. Our Support Team is available 24/7 for both you and your husband, and we would be happy to address any questions or concerns you may have.

Kind regards,

10bet Team

JR
Jamie R's update13 Oct 2026, 08:59
Reviewer Update
I did and was told the same thing.
10bet.co.za
10bet.co.za's reply13 Oct 2026, 09:35
Official

Hi Jamie,

We would like to apologise again for the whole situation! We have already contacted the relevant department, who are reviewing your case. Please allow us some time, we will be in touch with you soon.

Again, sorry for the disappointing experience! Soon we will be in contact with you.

Kind regards,

10bet Team

JR
Jamie R's update16 Oct 2026, 17:21
Reviewer Update
WOW what service. My husbands account was fixed. Thank you for the great service! I will be removing this review and posting a new one, Thank you!
10bet.co.za
10bet.co.za's reply16 Oct 2026, 17:27
Official

Hi Jamie,

Thank you for your kind words and for sharing this update! We’re pleased to hear that your husband’s account issue has been resolved.

We appreciate your patience while our team looked into the matter, and we’re glad we could help.

Kind regards,

The 10bet Team