CC
Confidence C

1 reviews | Active since May 2023

29 Nov 2025, 00:13

Bad experience

I played 10bet and won but when I withdraw it says insufficient funds

0
Replies (1)
10bet.co.za
10bet.co.za's reply30 Nov 2025, 07:42
Official
Hello Confidence,

Thank you for your feedback. We’re sorry to hear about your experience.

The “insufficient funds” message appears when a withdrawal request is made from bonus funds that are still subject to wagering requirements or when the available balance does not meet the minimum withdrawal amount. Bonus winnings can only be withdrawn once all the required playthrough has been completed in line with the terms and conditions.

We would be happy to take a closer look for you. Please contact our support team via live chat or email with your username, and we will gladly assist you in resolving this.

Warm regards,
The 10bet team